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Business Model You® Certified Practitioner Course led by Dr. Timothy Clark & co-facilitated by Mercedes Hoss
They also recognize that improved employee experience translates into improved customer experience.
How can organizations create an employee experience that focuses people’s action, yet energizes them? Most organizations over-rely on verbal and written communications. But that approach is outmoded in today’s visual, systems-driven world.
This fresh approach to improving the employee experience can be readily learned and used by team leaders, consultants, human resource professionals, coaches, or individual team members. It is based on the methodology described in Business Model You, the global bestseller published in twenty languages, and updated and informed by the originators’ latest work, Business Models for Teams.
The Business Model You® methodology shows people how to visually depict work at three different levels: 1) individual, 2) team, and 3) enterprise. It uses the same simple tool to grasp all three levels of work, leading to stunning insights about where people best fit in and can contribute most. Equally important, the jargon-free Business Model You® method itself is an intriguing, joyful process that is enthusiastically embraced by employees of all kinds.
Dr. Timothy Clark is an educator and entrepreneur who has delivered visual modeling training in 15 countries and is the author of the global bestseller Business Model You and Business Models for Teams. He has worked with thousands of project managers, team and group leaders, and executives in the healthcare, technology, finance, and retail sectors, and has served as consultants or trainers to many organizations, including Aetna, Amazon.com, DFS, Bertelsmann Financial Services, HP, Intel, and JCPenney.
Mercedes Hoss is an experienced workshop designer, facilitator, event organizer and project manager. She supports large (inter)national organizations by getting teams and individuals to think about their own strategies and business models, combining different methodologies and introducing new tools, skills and mindsets. She brings 20+ years of hands-on management experience in leading functions in the areas of IT/ Finance and business process optimization for international corporations such as Pfizer and Ancestry.com. She is a Business Model for Teams co-creator and has worked with Dr. Timothy Clark since the Facilitator Course was first introduced to Europe in early 2013.