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Business Model You® Certified Practitioner Course led by Dr. Timothy Clark & co-facilitated by Mercedes Hoss
Successful, forward-looking organizations operating in competitive markets recognize that attracting and keeping good people is no longer possible without a providing a decisively better employee experience.
They also recognize that improved employee experience translates into improved customer experience.
How can organizations create an employee experience that focuses people’s action, yet energizes them? Most organizations over-rely on verbal and written communications. But that approach is outmoded in today’s visual, systems-driven world.
This fresh approach to improving the employee experience can be readily learned and used by team leaders, consultants, human resource professionals, coaches, or individual team members. It is based on the methodology described in Business Model You, the global bestseller published in twenty languages, and updated and informed by the originators’ latest work, Business Models for Teams.
The Business Model You® methodology shows people how to visually depict work at three different levels: 1) individual, 2) team, and 3) enterprise. It uses the same simple tool to grasp all three levels of work, leading to stunning insights about where people best fit in and can contribute most. Equally important, the jargon-free Business Model You® method itself is an intriguing, joyful process that is enthusiastically embraced by employees of all kinds.
Dr. Timothy Clark is aneducator and entrepreneur who has delivered visual modeling training in 15countries and is the author of the global bestseller Business Model Youand Business Models for Teams. He has worked with thousands of projectmanagers, team and group leaders, and executives in the healthcare, technology,finance, and retail sectors, and has served as consultants or trainers to manyorganizations, including Aetna, Amazon.com, DFS, Bertelsmann FinancialServices, HP, Intel, and JCPenney.
Mercedes Hoss is anexperienced workshop designer, facilitator, event organizer and projectmanager. She supports large (inter)national organizations by getting teams andindividuals to think about their own strategies and business models, combiningdifferent methodologies and introducing new tools, skills and mindsets. Shebrings 20+ years of hands-on management experience in leading functions in theareas of IT/ Finance and business process optimization for internationalcorporations such as Pfizer and Ancestry.com. She is a Business Model forTeams co-creator and has worked with Dr. Timothy Clark since theFacilitator Course was first introduced to Europe in early 2013.